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GDPR Compliance

Last updated: October 2026

Our Commitment to Data Protection

Glacier-raven is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws. This page outlines how we comply with these regulations and your rights regarding your personal information.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you voluntarily provide information through our forms or communications
  • Contractual necessity: To deliver recruitment and career services you have requested
  • Legitimate interests: To improve our services and communicate relevant opportunities
  • Legal obligation: To comply with employment law and industry regulations

Your Data Protection Rights

Under GDPR and Australian privacy law, you have the following rights:

Right to Access

You can request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within one month of your request.

Right to Rectification

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction. We will update your records promptly upon verification.

Right to Erasure

You may request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes it was collected, or if you withdraw consent for processing.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another data controller.

Right to Object

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.

How We Protect Your Data

We implement robust security measures including:

  • Encrypted data transmission and storage
  • Access controls limiting data access to authorised personnel only
  • Regular security assessments and updates
  • Staff training on data protection responsibilities
  • Incident response procedures for potential data breaches

International Data Transfers

Your personal data is primarily stored and processed within Australia. If we need to transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Recruitment records are typically retained for the duration of active candidate engagement plus a reasonable period to facilitate future opportunities, unless you request earlier deletion.

Automated Decision-Making

We do not engage in fully automated decision-making or profiling that produces legal effects or significantly affects individuals. Human oversight is maintained in all recruitment and placement decisions.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant supervisory authorities within 72 hours of becoming aware of the breach, as required by law.

Exercising Your Rights

To exercise any of your data protection rights, please contact us at:

Email: [email protected]
Address: Level 14, 380 Collins Street, Melbourne VIC 3000, Australia

We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by up to two months, and we will inform you of any such extension.

Complaints

If you believe we have not handled your personal data in accordance with GDPR or Australian privacy law, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the relevant European supervisory authority.

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The information provided on this site is for general guidance purposes. Individual results may vary based on specific circumstances. We recommend consulting with relevant professionals before making significant career decisions. This service is not a substitute for professional career counselling or legal employment advice.